Information We Collect
You can visit our Website, read materials, and browse the Website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.
We may collect and/or receive the following types of information from you.
1. Personal Information. When you sign up for any of our newsletters, respond to a survey, register for a class, or purchase a product or service, you may be required to provide us with personal information about yourself, such as your name, address, email address and phone number. We do not collect any personal information from Visitors when they use the Website unless they provide such information voluntarily, such as by registering or signing up for information. All information we collect and/or receive under this section is collectively called “Personal Information.”
2. Order Information. When you place an Order, you must provide us with certain information about the products and services you are purchasing. Such information is collectively called the “Order Information.”
4. Other Information. In addition to the information noted above, we may collect additional information (collectively, “Other Information”). Such Other Information ay include:
a. From You. Additional information about yourself that you voluntarily provide to us (e.g. via a survey).
b. From Your Activity (Log Data). Information that we automatically collect when you use the Website, including, without limitation:
-Internet Protocol (“IP”) addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type, version and language; referring and exit pages and URLS; date and time; the pages of our Website that you visit; the time spent on those pages, and other statistics;
-Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g. iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
c. From Cookies. Information that we collect using “cookie” technology. Cookies are files with small amounts of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. Like many Sites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect Other Information and to enhance your experience using the Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you decide not to accept cookies from us, the Website may not function properly.
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website.
e. From Other Sources. We may also collect or receive information from third parties, such as Facebook and/or other third-party social media sites.
Accessing and Modifying Personal Information and Communication Preferences
If you have registered for the Website, you may access, review, and make changes to your Personal Information, Billing Information, and certain Other Information by following the instructions found on the Website. In addition, you may manage your receipt of marketing and non-transactional communications be clicking on the “unsubscribe” link located on the bottom of any Stefanie Finkelstein LLC/Lead With Confidence email. Customers cannot opt out of receiving transactional emails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
How We Use and Share the Information
We use the collected Information to evaluate and administer our Website, fulfill your requests, respond to any problems that may arise, such as difficulties in navigating our Website or accessing certain features, and to gauge user trends. As in any transaction, when you purchase products, services, or programs, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We may also access or utilize information collected to provide our services, process orders, administer our programs, maintain and improve our Website and services to you, solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners.
We may also use and/or share Information as described below.
-Stefanie Finkelstein LLC may access, use, and share the Information as required to process your Orders and provide support to you.
-In order to provide our services and administer our programs, we may share the information with third party businesses or partners participating in administering our various programs.
-We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, Order fulfillment, customer services, and marketing assistance. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law.
-In an ongoing effort to better understand our Visitors, customers, and our products and services, we may analyze the Order information and Other information in aggregate for in order to operate, maintain, manage and improve the Websites and/or our products and services. This aggregate information does not identify you personally. We ay share this aggregate data with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
-We may share some or all of your information with joint venture partners or other companies under common control with us.
-To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Stefanie Finkelstein or others.
Information You Share
When you voluntarily make your Personal Information available to third parties – for example on message boards or web logs; through email; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas – that information can be seen, collected, heard, and/or used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
Security of Your Information
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our services providers, which we believe suits the degree of sensitivity of the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.
We are strongly committed to protecting the safety and privacy of children who visit our website. We do not knowingly collect Personal Information from children under the age of 13 through the Website. If you are under 13, please do not give us any Personal Information. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.
Visitors Outside the U.S.
Our Website and the servers that make this Website available worldwide our located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.